Integrity
- Honor all commitments.
- Be honest and respectful.
- Take responsibility for your own actions.
- Adhere to all policies, procedures, and regulations.
Do it Right
- Work from clearly identified expectations and priorities.
- Demonstrate passion and initiative at work.
- Continuously improve skills and knowledge.
- Strive to achieve the highest standards of quality.
- Be open to feedback and new ways of doing things.
Service
- Reach all-win agreements
- Work from agreed upon goals
- Demonstrate patience and humility
- Seek understanding by asking questions and listening
Economic Stewardship
- Reduce cost and waste.
- Seek strong returns on time, energy, and money.
- Anticipate and adapt to the changing marketplace.
- Invest in essential people and business resources.
Our Values Champions
Our Values Champions are employees who have exhibited exemplary behavior by demonstrating one or more of our Values in their work.
When our accounting department was unable to write a check, Danny made sure a resident was compensated on time by getting a cashier’s check from his personal account. Way to go Danny!
Why Tim is our 2022 Q4 Values Champion
Over the winter holiday weekend, Tim responded to numerous emergency maintenance calls during the storm. He was immediate, attentive and had a great attitude which helped calm residents during a stressful situation. Thank you Tim!
Why Stephanie is our 2023 Q1 Values Champion
When a frustrated resident needed their refund check to be corrected, Stephanie listened to the resident’s concerns and made it possible to correct and reprint the check for the resident. Thank you Stephanie!
Our Events
How We Select & Reward Our Values Champions
Employees submit nominations for colleagues they see demonstrating our Values. The Values Committee reviews nominations quarterly and selects a Values Champion. The entire company recognizes that person at its next quarterly Values celebration by awarding a cash prize and etching the Champion’s name on our Values trophy.
Every July, the Values Committee selects an Annual Values Champion from among the four quarterly winners. We present this person with 100,000 points from the company’s credit card and etch their name on the trophy as that year’s Annual Champion.